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Welcome to CheersThailand Customer Support. Are you facing difficulties in flight booking, require any modification to your existing ticket or seeking travel assistance? Select your concern and raise a request - You'll get quick customer support from our travel experts.

Due to current events, we are experiencing an unprecedented number of queries and our response might be delayed. We sincerely appreciate your patience, please accept our apologies for the longer than usual response times.

For all amendments please fill the section below:

Ensure to provide CheersThailand Reference No (example: TH123456) to complete the request.

Important Information:

  1. Name must match as on your Govt. issued photo ID (for example your driver’s license for a domestic flight, or your passport for international travel). You may be denied boarding or entry at your destination if the names are incorrect.
  2. Most airlines allow for corrections to misspelling on tickets, but doesn’t allow name changes to another person.
  3. If your booking is with multiple airlines, there may be separate change policies for each carrier.
  4. Name correction may incur airlines penalties, fare difference & admin fee.
  5. Upon submitting the request, our support team will contact you within 24hrs.

We are delighted to hear your experience about the trip with us!

Ensure to provide CheersThailand Reference No (example: TH1234567) to complete the request:

Important Information:

  1. We act as an agent between airlines, suppliers and provide services on their behalf. But if timely feedback is received from the customers, the same can be taken with the suppliers/hotels concerned strongly.
  2. We treat every case in isolation and ensure it is resolved on priority basis.
  3. Once the request is submitted, our support team will contact you within 24hrs.

share your experience about a completed trip you booked with CheersThailand

Ensure to provide CheersThailand Reference No (example: TH1234567) to complete the request:

share your experience about a completed trip you booked with CheersThailand

Ensure to provide CheersThailand Reference No (example: TH1234567) to complete the request:

Important Information:

  1. Your baggage allowance may differ on flights operated by other airlines.
  2. If a flight is 'OPERATED BY' another carrier, or there is "MORE THAN ONE CARRIER" on your booking, the more restrictive baggage policy MAY be in effect. Please contact the carrier(s) directly to clarify this, in order to avoid additional charges. Once form is submitted, we will receive the request this way.
  3. Once the request is submitted, our support team will contact you within 24hrs.

share your experience about a completed trip you booked with CheersThailand

Ensure to provide CheersThailand Reference No (example: TH1234567) to complete the request:

Important Information:

  1. Please note that we act only as the agents to the airlines and can only advise our clients as per the instructions and guidelines received from the carrier. All special requests such as meal requests, seat(s) allocation is purely controlled by the airlines who may exercise their discretionary powers on such matters.

share your experience about a completed trip you booked with CheersThailand

Ensure to provide CheersThailand Reference No (example: TH1234567) to complete the request:

Important Information:

  1. The first thing to remember is airlines do not guarantee their schedules, which means their obligations and liabilities are limited. If you are unhappy with the new itinerary, you can ask the airline to find a better routing, without penalty. If none is available, in most cases your only choices are to accept the change as it stands, cancel your ticket and apply it to another flight within a year of the issue date, or cancel your ticket and request a refund.
  2. Industry like air transportation such changes are inevitable and are beyond our control as we act only as the booking agents for the airlines.
  3. CheersThailand takes every steps to ensure you are provided with an alternative options in case of Schedule Change.
  4. Once the request is submitted, our support team will contact you within 24hrs.

CheersThailand is an Thailand based leading online travel company offering an extensive range of travel related services. Established in 2019 and over the years have flourished into a successful global business providing efficient travel solutions.

Book with confidence! We offer quality customer care services with our prompt and cordial responses. You can explore an extensive range of travel products and budget-friendly deals with us. Our Team of experienced travel experts assist Book Now - Call us 24/7

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